Instructions:
Review the assigned case study. Make reasonable additional assumptions required to understand the situation. Decide what action you will take. Include what you will say and what you will do.
Case “A” A new client seems to be experiencing a lot of discomfort from your treatment. She flinches and moans during the treatment session and expresses a number of complaints. Towards the end of the treatment she says…
I know that it’s me, not your treatment, but I feel like I’m really suffering. If it continues to be like this, I don’t know whether I should continue with more treatments. My last electrologist suggested that I take Tylenol 3’s before the session. Do you think that’s a good idea? We still have some left in my medicine cabinet from a prescription my husband got from his dentist.
What suggestions would you make? What should you avoid saying? Why?
Case “B”
A young client returns for a treatment after a month’s vacation. As you prepare to begin the treatment, you notice reddish patches of skin with a silvery scale covering part of it. You mention the rash to your client and she says.
Oh, it’s just my psoriasis. It’s been a problem for some time and it flared up on my holidays. What do you do?
What do you do?
Case “C”
During your initial case history with a new client, the topic of AIDS comes up. The client wants to know what you do in your office to make sure that there is no chance that she could contract AIDS from the treatment. As she puts it…
You know, I’ve heard so much about AIDS being passed on by needles. Could I get it from the needles you use? What do you do to make sure I don’t get some terrible disease?
What do you say? Are there any special actions you would take with this client?