OMI was such a big blessing in my life. I had thick black hair growth on my upper lip, lower lip, and chin. It was very obvious and it made me feel self-conscious. Years of waxing and hair removal treatments with other companies made my hair stronger, I had thick in-growth, and all the pulling from waxing exposed the green color of my nerves. At my first visit to OMI, Nicolette took the time to explain the treatment process, the importance of bi-weekly visits to achieve permanent hair loss, and how electrolysis would benefit me. After my first treatment, I was amazed to see how clean my face appeared and the fact that it took more than a week for the hair to return (compared to every 2 days of waxing in the past). With every visit, my hair grew weaker, thinner, and eventually stopped growing. I must mention that as your hair gets thinner, the gap between appointments is longer. With the help of OMI, I achieved the desired results of permanent hair loss and I even got my softer and normal skin back. I continue to visit Nicolette for hair removal in other areas – eyebrows, sidelocks.